Statewide Roofing, A Louisville, KY Roofing Company, Providing Answers To Some Frequently Asked Roofing Questions

Roofing

Statewide is dedicated to making sure the homeowner understands the process and makes the most informed decision, so we have answered the most frequently asked questions that we get from our homeowners.

Do I have to pay any money up front?

Statewide roofing only bills the homeowner once the work is complete and the homeowner/property owner is completely satisfied.

How long will it take to reroof my house?

We complete 95% of our roofs within 1 day. If it does take more than 1 day our crews always clean up daily.

What does your warranty cover?

Your new roof comes with both a manufacturer and a “No Leak Guarantee” . The manufacturer warranty is dependent on the shingle that you select, and it only protects you against manufactured defects in the shingle i.e. (Discoloration, delaminating, cracking.) Our “No Leak Guarantee” assures the homeowner that our workmanship is top notch, it warranties you for 2 full years against any leaks.

What if your crew finds rotten or bad decking/wood?

Since we warranty all our roofs, it is imperative that we replace the wood. If this is the case the homeowner is notified before the wood is replaced, pictures are taken if necessary. And a price for replacement is agreed to with the homeowner before we proceed.

Insurance

Here is a list of our most commonly asked questions about the insurance process.

Will filing this claim cause my premium’s to increase or for my policy to be cancelled?

NO, most states make it illegal to cancel or to single you out for increases due to a storm damage claim or better known as “Act of God” claim. However they can raise homeowner’s rates as a whole by area or zip code, if it is considered a catastrophic event/area and at that point we have no control over.

Is it alright for my roofing contractor to be present during the insurance inspection?

Sure, most insurance companies have no problem in meeting with the contractor of the homeowner’s choosing. In most cases it speeds the insurance process up, and assures that both the insurance company and contractor agree on the damages.

What if my contractors estimate is different than my insurance estimate?

This is why it is a good idea to have your contractor present during the insurance adjuster’s inspection. However, if the adjuster has already been out, than the contractor will need to send in the estimate explaining their findings and difference in replacement cost.

If you have a question that we haven’t addressed here, please contact us